International Shipping

General

Countries oftentimes levy customs duties, VAT, GST, imported processing charges, customs clearance fees etc on imported products. Every country has different structures, percentages, and even differing thresholds below which no additional costs are realized. We do not collect any of these duties, taxes, or fees, these are paid directly to the government and courier services as required to import goods.

Unless otherwise specified, we do not offer shipping in which all fees and taxes are paid upfront because:

• couriers that offer this service charge a large premium for their service; you’ll end up saving a decent amount of money by paying for shipping and then paying for the taxes separately

• we are not large enough to be able to deal with the complexities and burden of estimating and remitting taxes to the various countries

In every country that we ship to, we offer shipping at a very subsidized rate, but you (the buyer) are ultimately responsible for any additional taxes, customs duties, and custom clearance fees that may arise. The provided are estimates for your reference and may not be complete.

Australia

• All orders less than $750 USD do not have additional duties, taxes or charges.

Canada

• GST (5% generally, but depends on your province) is collected on every order greater than $20CAD

• The CBSA collects duty / taxes on imported items on behalf of the Canadian government.

  • If you owe duty and/or tax, it will be indicated on Form E14, CBSA Postal Import Form, which will be attached to your mail item when it is delivered.

• Additionally, Canada Post will also charge a handling fee of $9.95. Canada Post.

Germany

• Orders with a total cost of more than $26USD (including shipping) will be subject to VAT of 19%, paid to the postal courier or customs.

• Orders with a total cost of more than $179USD (including shipping) will also be subject to import duty of 12%.

France

• Orders with a total cost of more than $26USD (including shipping) will be subject to VAT of 19%, paid to the postal courier or customs.

• Orders with a total cost of more than $179USD (including shipping) will also be subject to import duty of 12%.

Japan

• Orders with a total cost of less than $95USD (including shipping) are not subject to duties or taxes.

• Orders with a total cost of more than $95USD (including shipping) are subject to a consumption tax of 10%

  • The delivery office or the post office makes a call to give notification of the parcels arrival and duty amount. You may receive the parcel in the following ways:

    • If you make a request for delivery, the parcel is delivered directly to you. You may receive the parcel by paying duty upon delivery.

    • A Notice of Assessment is sent from the delivery office or the post office. You may receive the parcel by presenting the Notice of Assessment and paying duty at the window in the designated post office.

• An additional handling charge of $1.90USD will be charged by Japan Post if your order is subject to tax.

Malaysia

• All orders less than $120 USD (including shipping) are not subject to any additional duty or taxes.

Netherlands

• Orders with a total cost of more than $26USD (including shipping) will be subject to VAT of 21%. In most cases, the postal or courier company will charge any costs related to customs, processing, and taxes (VAT, import, etc) to you upon delivery.

New Zealand

• All orders less than $700 USD (including shipping) do not have any additional GST, duty, or import entry transaction fee.

Philippines

• All orders less than $200USD (including shipping) do not have any additional GST, duty, or import entry fees.

• Orders over the $200USD threshold (including shipping) will be subject to a 12% GST collected upon being into the Philippines.

Romania

• Orders with a total cost of more than $11USD (including shipping) will be subject to VAT of 19%, paid to the postal courier or customs.

Singapore

• All orders less than $290USD (including shipping) are not subject to duties or taxes.

South Korea

• All orders less than $150USD (including shipping) are not subject to additional duties or taxes

Spain

• Orders less than $170 (including shipping) are shipped with all taxes, duties, courier fees, and insurance paid for at the time of purchase, so you are not responsible for any additional costs upon receiving the package.

• All orders are subject to 21% VAT (including shipping). Orders greater than $170 USD are subject to an additional 6% duty.

Taiwan

• All orders are subject to a 5% VAT (including shipping).

• All orders greater than $70USD will be subject to a 6.64% import duty, paid to the post office upon receiving the package.

  • For parcels with CIF value at NTD2, 000 to USD5, 000, we usually depute the post office to collect the Customs duty with a “Duty Memo for Foreign Imports by Parcel Post” when delivering the parcels to the receivers.

United Kingdom (UK)

• You’ll be contacted by Royal Mail, Parcelforce or the courier company if you need to pay any VAT, duty or delivery charges (‘handling fees’) to receive your goods. They’ll send you a bill stating exactly which fees you need to pay.

• They’ll normally hold your parcel for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to the sender.

• You will not have to pay anything to the delivery company to receive goods worth less than £135 unless they’re gifts over £39 or excise goods (for example, alcohol and tobacco).

• All orders are subject to a 20% VAT - which we collect at the time of sale. We pay the collected VAT directly to the couriers (along with a fee) who then pass the collected tax to the national tax authority upon the package entering the UK.